Telephone Voting

This option allows our Client members to cast votes by dialing a unique toll-free number and following the prompts of a telephone Interactive Voice Response system (IVR). Benefits to telephone voting include:

  • Offering additional options for members to cast votes
  • Demonstrating our Client's commitment to the democratic process
  • Saving the cost of printing and postage

The telephone system supports both spoken words and a standard touch-tone telephone keypad. All communication between the IVR and the remote server is fully encrypted to ensure that the highest level of security is achieved. At no time is the password recorded. Telephone voting supports multiple forms of validating a voter, including those used in the internet voting process (Unique Member IDs and System Generated PIN).